Built by VB Group • over a decade of EHS expertise
Drona VR
Mining India • Underground coal mine Deployed 2024 Anonymised

Confined space training at the face — not the surface.

An Indian underground coal mine deployed Drona VR confined-space modules where the work happens — underground, at the face. Operators rehearsed sump entry, atmosphere checks, and rescue protocols in immersive simulation. Confined-space protocol violations fell 45% in 90 days.

Mining deployment
UNDERGROUND • Confined space rehearsal
~45%
Confined-space protocol violations
Face
Training at point of work, underground
100%
Attendant protocol completion
DGMS
Audit-ready evidence per learner
The challenge

Underground operators trained at the surface. They worked at the face.

// CUSTOMER

Indian underground coal mine

Indian underground coal mine, multi-shaft operation. Several hundred underground operators across active production faces.

Confined-space training had been entirely surface-based — classroom sessions at the colliery office, simulated drills above ground. The work happened underground, at the face, in conditions that did not match training reality.

DGMS audits had begun asking for evidence operators could perform protocols at the face, not at the surface. Documentation was attendance-only.

The Drona solution

Module deployed: Confined Space Safety.

// MODULE

Confined Space Safety

View module →

Drona VR's offline runtime made underground deployment viable. Headsets ran modules entirely from local storage — no underground network needed. Operators rehearsed sump entry, attendant communication, atmosphere protocols, and rescue procedures at the face itself.

EHS engineers mapped the mine's specific confined-space entry SOP — including mine-specific sump dimensions, atmospheric conditions, and rescue chamber locations.

Implementation

Deployment timeline.

Week 1–3 • Discovery

Mine SOP mapping

EHS engineers on-site at the colliery, mapping confined-space SOP for the specific mine geometry.

Week 4–5 • Build

Module configured

Confined Space module configured with mine-specific atmosphere conditions and rescue chamber procedure.

Week 6–8 • Pilot

Underground deployment

Headsets used at the face. Operators rehearsed at the actual work location. EHS team monitored via cast view at surface station.

Week 9–12 • Scale

All shafts and shifts

Module rolled to additional shafts. All shifts trained within 12 weeks of pilot start.

Results

Numbers from 90 days post-deployment.

~45%

Protocol violations declined.

Quarterly DGMS reporting showed confined-space protocol violations declined ~45% in the first 90 days.

Face

Training at point of work.

For the first time, the customer trained at the actual work location underground — not at the surface. Operators reported markedly higher engagement.

100%

Attendant protocol completion.

In evaluation, every attendant role-play passed the protocol — communication, atmosphere monitoring, rescue trigger.

DGMS

Audit format accepted.

DGMS auditors accepted the per-learner per-step evaluation report as competency evidence at the face.

Underground operations are a black hole for training. We literally take headsets down the shaft now and operators rehearse the SOP at the face.

Mine Manager • Indian coal mine • Anonymised
Lessons

Three takeaways from this deployment.

// LESSON 01

Train where the work is.

Surface-only training will continue to fail in environments where the work happens underground. Offline-first deployment changed that.

// LESSON 02

DGMS expectations have shifted.

The audit standard moved from attendance to competency. Drona's per-step evaluation reports met that bar.

// LESSON 03

Attendant role gets the most lift.

Of the SOP roles, the attendant — historically least practiced — saw the largest competency gain.

Train mining for the work where mistakes are audit findings.

Book a 15-minute discovery call. We will walk you through the modules deployed in this case study, on a real headset, with your SOP language.